Last Updated: June 1, 2026
Introduction
Desert Gardens ED LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website desertgardensed.com, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect the following categories of personal information:
- Personal Identifiers: Name, email address, phone number, and mailing address when you submit a contact form or request information about our services.
- Communication Data: The content of messages you send through our website contact form, including any details about your medical concerns or service inquiries.
- Device and Usage Data: Information automatically collected when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to improve website functionality, analyze usage patterns, and enhance your browsing experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about our emergency and urgent care services.
- To communicate with you regarding your requests, appointments, and follow-up care.
- To send promotional messages via SMS or email if you have opted in to receive such communications.
- To improve and optimize our website, services, and patient experience.
- To comply with applicable laws, regulations, and legal processes.
- To protect the safety, rights, and property of Desert Gardens ED LLC, our patients, and the public.
SMS/Text Messaging
If you opt in to receive SMS messages from Desert Gardens ED LLC, you consent to receive recurring promotional text messages at the phone number you provided. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.
We may use an automatic telephone dialing system (ATDS) to deliver text messages. Your consent to receive SMS messages is not a condition of purchasing any goods or services from us.
Important: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality obligations.
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information, subject to certain exceptions.
- The right to opt out of promotional communications at any time.
- The right to withdraw consent for SMS communications by replying STOP.
To exercise any of these rights, please contact us at admin@desertgardensed.com.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Desert Gardens ED LLC
Email: admin@desertgardensed.com